Who is responsible

Each subscribing church decides why and how its members' data is used and is responsible for it as the data fiduciary (or “controller”). We act as a data processor: we store and process directory data only to provide the Platform to that church, under its instructions.

For data about church administrators' own accounts, billing and use of our website, we are responsible directly.

Information on the Platform

We do not ask for identity-document numbers, financial accounts, caste or offerings, and we advise churches not to collect them.

How the data is used

• To build, display, search and export each church's directory (web view, family index, PDF and print).
• To let members find and contact families in their own church, organise prayer groups, and respond to genuine needs such as blood donation requests.
• To send account emails such as invitations, password resets and notices about changes to a directory.
• To keep the Platform secure, fix problems and provide support.

We never sell directory data, use it for advertising, train AI models on it, or combine it across churches.

Consent

Churches must obtain clear consent from each family before adding them, and tell them what will be shown and to whom. Every adult member can choose to hide their own phone number, email, blood group, occupation or photo, and can withdraw consent at any time.

Children: under-18 members are added only with verifiable consent from a parent or guardian. The Platform does not show contact details for children, does not allow children to hold accounts, and does not track or profile them.

Who can see it

• Members see only the directory of the church they belong to, and only the fields their church makes visible.
• Church administrators manage their own church's records.
• Our staff access data only when needed for support or security, under confidentiality obligations, and every access is logged.
• Service providers that we use to run the Platform (cloud hosting, email delivery, payments). They are bound by contract to protect the data and use it only for us. A current list is available at .
• Authorities, only where required by law, and we will tell the church unless prohibited.

No member of one church can see another church's directory.

Security

• Encryption in transit (HTTPS) and at rest; passwords stored as one-way hashes.
• Each church's data is logically separated; access is based on role.
• Exports and shared links can be password-protected and watermarked with the member's name.
• Regular backups, monitoring and security updates.
• If a breach affects personal data, we will notify the affected church and the relevant authority without undue delay, as required by law, and help the church inform its members.

Your rights

Members may ask to access, correct, update or erase their data, withdraw consent, and nominate someone to act for them in case of death or incapacity. Most changes can be made from your own profile. Otherwise, contact your church administrator, or us at , and we will pass the request to your church and help it respond within 30 days.

Retention

Data is kept while the church subscribes and the member remains in its directory. When a member is removed, their entry is deleted from the live directory straight away and from backups within 90 days. When a church closes its account, it can export its data for 30 days, after which all its data is permanently deleted within 90 days, unless the law requires us to keep something longer. Copies already printed or downloaded remain the church's responsibility.

Cookies

We use only essential cookies to keep you signed in and secure. We do not use advertising or cross-site tracking cookies.

Where data is stored

Data is hosted with reputable cloud providers. Where data is stored or processed outside the country of the church, we do so only as permitted by applicable law and with appropriate safeguards.

Contact & Grievance Officer

, , · . We acknowledge complaints within 7 days and aim to resolve them within 30 days. If you are not satisfied, you may approach the Data Protection Board of India or the data protection authority in your country.

We may update this policy and will notify churches at least 30 days before significant changes take effect.

The service

The Platform lets churches collect family details, publish a members-only directory, search it through a family index, and export it as PDF or print. Features may differ by plan and may improve over time.

Accounts

• Users must be at least 18. Children may appear in their family's entry but may not hold accounts.
• Members join only by invitation from their church's administrator.
• Keep your login private. You are responsible for activity on your account, and must tell your administrator or us promptly if it is compromised.

Responsibilities of churches

• Appoint at least one administrator and keep the list of authorised people up to date.
• Obtain valid consent from every family, and parental consent for every child, before adding them.
• Collect only information needed for fellowship and church purposes.
• Respond to members' requests to access, correct or remove their data.
• Remove members who leave the church, and control who receives printed or exported copies.
• Make these terms, the Privacy Policy and the Community Guidelines available to members.

Acceptable use

No one may use the Platform or any directory, online or printed, to:

• sell, advertise, market or solicit business of any kind;
• raise funds or send appeals not approved by the church;
• send political or election messaging;
• add people to messaging groups or broadcast lists without their permission;
• copy, scrape, bulk-download or share the directory with anyone outside the church;
• harass, stalk, threaten, discriminate against or harm anyone;
• upload unlawful content or material that is not yours to share;
• attempt to access another church's data, bypass security, or interfere with the Platform.

Ownership

Each church owns its directory content, and members keep rights to their own photos and details. They give us only the permission needed to store, display and process that content to run the service. We own the Platform, its software, design and templates; churches receive a limited, non-transferable right to use them during their subscription.

Fees

Paid plans are billed as shown at sign-up, plus applicable taxes. Unpaid accounts may be suspended after notice. Fees already paid are non-refundable except where the law requires otherwise or we state otherwise in writing.

Availability and accuracy

We work to keep the Platform available and secure but cannot promise it will be uninterrupted or error-free. Directory content is supplied by churches and members; we do not verify it and are not responsible for its accuracy.

Suspension and termination

A church may close its account at any time. We may suspend or remove an account, a user or content that breaches these terms or puts others at risk, giving notice where reasonable. On closure, the church may export its data for 30 days before it is deleted as described in the Privacy Policy.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for misuse of printed or downloaded copies outside the Platform. Our total liability to a church is limited to the fees it paid in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

Changes and governing law

We may update these terms and will give churches at least 30 days' notice of significant changes. Continuing to use the Platform after that means you accept them. These terms are governed by the laws of , and the courts of have jurisdiction. Questions: .

Reach out with care

Blood donation requests

Where a church shows blood groups, use them only for a genuine, current medical need. Share the patient's name, hospital and units needed, accept it graciously if someone can't donate, and let donors know once the need is met.

Keep it within the church

Don't screenshot, photograph, download or forward directory pages, and don't post them on social media, even in private groups. What you learn about where someone lives, their family or their work is not for gossip or comment.

No selling, no soliciting

A church directory is a place of fellowship, not a customer list. Don't use it to promote a business, product, service or appeal. If you have something to share with the congregation, ask your church leadership to announce it through the proper channels.

Prayer groups and committees

Group leaders and conveners may contact the families in their group about meetings and church activities. Keep group conversations focused on fellowship, and share meeting details only within the group.

Photos and profile content

Upload only photos of your own family, that everyone pictured is happy to share. Keep profile details accurate, respectful and free of advertising or links.

Times of loss or difficulty

When a family is grieving or facing hardship, follow the lead of your clergy and the family before sharing news. Let the family decide what is shared and when.

For church administrators

• Add a family only after they have agreed, and honour requests to hide or remove details promptly.
• Give administrator access only to people the church has authorised, and remove it when their role ends.
• Share exports and printed copies only with current members.

Reporting a concern

If you receive unwanted contact through a directory, or see one being misused, tell your church administrator or clergy, or use “Report a concern” in the app, or write to . Reports are handled discreetly. Breaking these guidelines may lead to a warning, loss of directory access, or removal by the church or by us.